The Bringg platform enables to manage your deliveries & provide customers with a real time map-based view of the approaching driver!

The Bringg App on Zuppler Enables:

Businesses to manage deliveries in a smart frictionless way – assign orders to drivers, see the location of drivers and deliveries in real-time and more.
Customers to see their delivery progress in real-time, allow them to communicate with you and your drivers and rate their experience!

About Bringg

Bringg is a mobile-based SaaS platform that enables enterprises to manage deliveries in a smart, frictionless way so customers never have to wait for their delivery. Think of a world where every business can operate and offer an Uber-like service.

Features

Tracking

With Bringg, your customers know where their delivery is in real-time. Once a driver starts heading their way, they will receive a link to a map-based tracking view in real time. The Bringg platform can identify in real time whether your driver is driving, cycling or running, and adjust the ETAs accordingly for customers.

Dispatching

Manage and track drivers in real-time. See them on the map, assign orders, receive alerts and more.

Customizing

Customize your delivery pin, destination flag, and company logo on the consumer tracking screen. You can also customize the header to match your own. Contact your Zuppler agent to make this happen.

Driver’s Management App

Your drivers need only the Bringg mobile app to get their job done. The app enables them to navigate and communicate with customers. App features include collecting signatures, taking photos, and writing down special notes regarding the order.

Announcing Your Driver’s Arrival

Tapping 'Arrived" as the driver reaches your customer, will trigger a notification announcing his arrival. Imagine how wonderful that is for customers requesting drivers not to use the doorbell.

Localizing

Not all drivers are native English speakers. That is why we offer the Bringg driver app in a wide range of languages. Contact us to receive the language that is right for your drivers.

See Our Video Tutorials!

Start In Minutes, Using These Simple Steps:

On your mobile phone:

  1. Download our Driver App here to your mobile phone.
  2. Log in with the email and password you've entered during registration.
  3. **Download our Driver's manual Here .

On your Zuppler tablet:

  1. Once an order is received from Zuppler, it is addd to the tablet you use to manage orders.
  2. Accept the order on the tablet and decide when you wish to deliver the order.

On The Bringg Management Dashboard:

  1. View the status of the order, locate your drivers in real-time and assign the order to a driver
  2. Drivers will receive a notification the order was assigned to them on the Bringg Driver Mobile App and can then start the delivery.
  3. Clicking "Heading To You" on the driver app will indicate the delivery has begun and your customer will receive an SMS/email with a link to track the delivery in real time.

    See below some screenshots that will guide you step-by-step:

    First Time Users? Make sure you have downloaded the Bringg native mobile app for drivers to your mobile phone here and logged in to the app using your email and password.

Your customers completed an order through the Zuppler online ordering system.

The Order is automatically added to the management tablet used by the restaurant. Choose “Accept Order” by tapping on the “V” icon, and state when to deliver.

Now move over to the Bringg Dashboard. Here you can see a list of all your orders and drivers.

New orders will be automatically pushed to all drivers. The  driver that will be the first to ‘Grab’ the order and accept it will be the one delivering it.

Now when customers call to check where their order is, you can easily locate and inform.

Drivers need to download the “Bringg” driver app from the App Store or Google Play and log in.

In order to start a shift, driver should “start shift” on the side menu of their mobile app.

By clicking “Heading To You”, the driver begins the delivery. This will trigger a notification to the customer allowing them to track their delivery.

Customers will open the link on the automated text message sent, and will see a real-time map view of the driver as they head their way!

At the end of delivery, customers will not be able to track the location of the driver and they will be encouraged to rate the service. Businesses can set a rule to contact immediately a customer that rated less than 3 stars, by doing so, provide superior customer care.